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IT-Solve Request Pickup

Request a Free Device Pick Up in Adelaide

Device Pickup Request

If you are based in Adelaide, we can Pick up and Return your device for free. Get your quote first, then you can fill up our form, and we will contact you to discuss a suitable time.

Onsite Engineer Visit Request

If you need a onsite engineer, we need to get your details and book an engineer to come and visit you at a suitable time. Fill in the form, and we will contact you back to arrange a time.

Contact Details

All fields are required

If you have no idea how to do so, please read here Remove Mac from iCloud . We cannot do any diagnostic while the device is connected to iCloud!

Worried about providing login details to the device and data privacy? Please create a separate Administrator account so we can test the system properly once repaired.

We offer free over the phone assessment, which takes no more than 10 mins and allows our engineers to give you an accurate quote and time frame of the repair based on its symptoms If you need your Computer or Mac to be repaired onsite. We have hourly rates or fixed fees based on your location and the type of repair you may need. Contact us for more information and quote

90% of the cases this is not required, as we aim to repair the device and all data should be as it was before the accident. However, we advise to have a system of automated backups in case laptop fails, hence we can set this automated backup system for you and provide you with a 1TB Backup drive. It is an additional cost to the quoted repair cost..

Each Repair if Cancelled or Unsuccessful incurs 2 fees:

  1. $100 - Diagnostic Fee to determine what is wrong with the device and what type of repair it needs. Non Refundable
  2. $100 - Repair Attempt Charge for Unsuccessful Repairs. This covers chips, components and time wasted in trying to repair the device, as we cannot reuse the parts. Alternatively, donate unrepairable device for parts to waive this fee. (Eligible Devices Only)

Ensure you understand our Terms and Conditions, and call us if you need clarification.