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Regardless of the fault, you think you have with your device.

We need to ensure there are no other issues within, so you can rely on it for another 3-4 years once we repair it.

100$ Consultation / Diagnostic Charge applies only if you do not proceed with any of the Repair options we offer.

This is to cover our time, expertise, and unbiased genuine advice you receive regarding the repairability of your device.

End of the day you want a reliable device, regardless of how much you spend on a repair!

Everybody wants cheap repairs, but nobody wants shabby non-lasting repairs!

Book your Repair with IT-Solve

Bring your Device to be checked while you wait.

Engineer will Consult and Identify the fault while you wait at 

[Main Workshop] in Campbelltown

Drop your Device at one of our locations operated by our partners.

No Diagnostic while you wait, we will collect during the week from

[DropOff Points] across Adelaide

Request free pickup in Adelaide

Fil the form to request a Pickup

Send the Device by post for under 30$ – takes 2-3 days

Fill the form before you sent your device

Book your Diagnostic at Campbelltown Main Workshop

Lenovo Yoga 9 14ITL5 - Keyboard Replacement

Straight consultation and quoting policy.

  1. Consult/Diagnose to figure out the fault and Repair needed.
    • The customer accepts the quote (STEP2)
    • Customer does not want the device repaired – $100 Diagnostic charge
    • Customer Donates for parts – No charge
  2. Attempt the Repair
    • Repair Succeeds (STEP3 or STEP4)
    • Repair Fails– $200 Repair Attempt only
    • Customer Donates for parts – $100 Diagnostic charge
  3. Repair Succeeds with additional problems (keyboard, battery, screen, etc.)
    • Re-Quote the Repair (STEP2)
    • Cancel the Repair – $200 Repair Attempt only
  4. Ready for Collection
    • Organize a pickup via Collect Repair Device

[Engineer]
Date/Time Appointment to Meet Engineer

30min Allocated to explain the fault, have a diagnostic while you wait and receive a quote for your Repair. Once you leave the device for a repairs, it takes under a week to complete the Repair.

[Secure Locker]
Self-Service Locker to leave your Device

Amazon style Secure Lockers on the side of our Workshop, where you can Bring in your Device without meeting an Engineer.
What is a Secure Locker and how it works?

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Consultation and Diagnostic By IT-Solve Technician

Consultation and Diagnostic is figuring out what is wrong with the device and what repairs it may need. Due to the time and liability involved in the Diagnostic and Repair process, we have a Diagnostic charge. This fee applies only if you do not go ahead with the repair.

Need a Quote?

You can easily self-identify the fault of your device and get an idea of cost of the repair. 

Choose type of device you have and identify its fault.

If none above applies, you need to book for a Diagnostic by ITSolve Repairs

Macbook Repairs

Self-Identify Fault and get a Quote

iMac Repairs

Self-Identify Fault and get a Quote

Laptop Repairs

Self-Identify Fault and get a Quote

Other Repairs

Device not listed? We repair all kind of electronics, with minimum average repair cost of 300$.
Book a Diagnostic Appointment for a Quote

Macbook Faults

Macbook with spilled liquid, doesn't turn on, lines on the screen, keyboard not typing, etc.

iMac Faults

iMac is running slow, not turning on, crashing, no power, needs update, etc,

Laptop Faults

Laptop with noisy fans, spilled liquid, not turning on, battery not holding charge, etc.

Electronic Faults

We have an average repair cost of $300 for repairing generic electronic devices.

Take Device to a DropOff Location

Is the IT-Solve Main Workshop in Campbelltown too far? We have DropOff points around Adelaide for your convenience!

Workshop Secure Locker

Is Campbelltown Workshop too far?

We start expanding our coverage, by providing DropOff Points and Secure Locker Points.

These locations will start popping around Adelaide, with aim to provide a convenient and secure place to drop off Device for a Repair.

No While you Wait Diagnostic at Drop-Off locations.

21.5 iMac Repair - Turning on with forbidden circle sign

"I Need only the Data"

Macbooks Before 2017 and all Laptops

We can recover data, quickly and efficiently from these devices for a flat rate of 300$

Macbooks After 2017 and some Chromebooks

These devices do not have detachable storage. Hence, the only way to recover the data is to partially repair the device (Mac/Laptop not turning on Repairs).
Alternatively we need to go through a chip-off data recovery process and remove the soldered chips then send them to a specialized company at approximate cost of 3000$

Book Your Repair with IT-Solve Repairs

1. Self Identify the Fault and get a Quote

Quickly Self-Identify the fault of your Device to get a estimated repair quote. Choose the section by type of device and its symptoms
Quote

Macbook Faults

Macbook with spilled liquid, doesn't turn on, lines on the screen, keyboard not typing, etc.

iMac Faults

iMac is running slow, not turning on, crashing, no power, needs update, etc,

Laptop Faults

Laptop with noisy fans, spilled liquid, not turning on, battery not holding charge, etc.

Electronic Faults

We have an average repair cost of $300 for repairing generic electronic devices.

Macbook Repairs

Macbook with spilled liquid, doesn’t turn on, lines on the screen, keyboard not typing, etc.

iMac Repairs

iMac is running slow, not turning on, crashing, no power, needs update, etc,

Laptop Repairs

Laptop with noisy fans, spilled liquid, not turning on, battery not holding charge, etc.

Other Repairs

We have an average repair cost of $300 for repairing generic electronic devices.

2. Bring to Workshop

Book appointment at our Workshop.

ENGINEER DIAGNOSE FAULT WHILE YOU WAIT
Wokshop

2. DropOff Location

Book your appointment at DropOff location.

NO ENGINEERS AT DROPOFF LOCATIONS
DropOff

3. Diagnose the Fault and Quote

We will Diagnose and identify the Fault within a day or two. Then we will, confirm the Quote with you and Repairs Needed.

If you DO NOT proceed with a Repair - 100$ Diagnostic charge Applies.
Diagnose

4. Repair the Device and Test

We will Repair the faulty parts as quoted and ensure everything is tested and functioning as expected in under a week.

If we encounter other problems and you decide to cancel the repair due to a price change, 100$ Diagnostic + 100$ Repair attempt charge applies to cover wasted time and parts.
REPAIR

5. Organise Collect/Return

We will organize for you to collect from DropOff point, our workshop or we can deliver/post it back to you.

We require payment before we send it out. All repairs include 90 days warranty
Collect