Book your Repair with IT-Solve
Regardless of the device’s fault, the first step for us is a Diagnostic to ensure no other faults within the Device and Quote the Repair.
Choose how do you want to book your Repair.
Engineer will Diagnose while you wait at
[Main Workshop] in Campbelltown
No Diagnostic while you wait
[DropOff Points] across Adelaide
Request free pickup in Adelaide
Fil the form to request a Pickup
Send it by post for under 30$ – 2-3 days
Fill the form before you sent your device
100$ Diagnostic Charge applies only if you do not proceed with any of the Repair options we offer. This is to cover our time, expertise and unbiased genuine advice you receive regarding the repairability of your device.
Book your Diagnostic at Campbelltown Main Workshop
Straight assessment and quoting policy.
- Diagnose and figure out the fault cause.
- The customer accepts the quote
- Customer does not want the device repaired – $100 Diagnostic charge
- Customer Donates for parts – No charge
- Attempt the Repair
- Repair Succeeds
- Repair Fails– $200 Repair Attempt only
- Customer Donates for parts – $100 Diagnostic charge
- Repair Succeeds with additional problems (keyboard, battery, screen, etc.)
- Re-Quote the repair
- Cancel the Repair – $200 Repair Attempt only
- Ready for Collection
- Organize a pickup via Collect Repair Device
[Engineer]
Date/Time Appointment to Meet Engineer
30min Allocated to explain the fault, have a diagnostic while you wait and receive a quote for your Repair. Once you leave the device for a repairs, it takes under a week to complete the Repair.
[Secure Locker]
Flexible Time to Bring Device to a Locker
Amazon style Secure Lockers on the side of our Workshop, where you can Bring in your Device without meeting an Engineer.
What is a Secure Locker and how it works?
Safari Browser on some Apple Devices is not compatible with this page, use alternative booking from above
Diagnostic By IT-Solve Technician
Diagnostic is figuring out what is wrong with the device and what repairs it may need. Due to the time and liability involved in the Diagnostic and Repair process, we have a Diagnostic charge. This fee applies only if you do not go ahead with the repair.
Need a Quote?
You can easily self-identify the fault of your device and get an idea of cost of the repair.
Choose type of device you have and identify its fault.
If none above applies, you need to book for a Diagnostic by ITSolve Repairs
Macbook Faults
Macbook with spilled liquid, doesn't turn on, lines on the screen, keyboard not typing, etc.
iMac Faults
iMac is running slow, not turning on, crashing, no power, needs update, etc,
Laptop Faults
Laptop with noisy fans, spilled liquid, not turning on, battery not holding charge, etc.
Electronic Faults
We have an average repair cost of $300 for repairing generic electronic devices.
Take Device to a DropOff Location
Is the IT-Solve Main Workshop in Campbelltown too far? We have DropOff points around Adelaide for your convenience!
Is Campbelltown Workshop too far?
We start expanding our coverage, by providing DropOff Points and Secure Locker Points.
These locations will start popping around Adelaide, with aim to provide a convenient and secure place to drop off Device for a Repair.
No While you Wait Diagnostic at Drop-Off locations.
"I Need only the Data"
Macbooks Before 2017 and all Laptops
We can recover data, quickly and efficiently from these devices for a flat rate of 300$
Macbooks After 2017 and some Chromebooks
These devices do not have detachable storage. Hence, the only way to recover the data is to partially repair the device (Mac/Laptop not turning on Repairs).
Alternatively we need to go through a chip-off data recovery process and remove the soldered chips then send them to a specialized company at approximate cost of 3000$
Book Your Repair with IT-Solve Repairs
1. Self Identify the Fault and get a Quote
Macbook Faults
Macbook with spilled liquid, doesn't turn on, lines on the screen, keyboard not typing, etc.
iMac Faults
iMac is running slow, not turning on, crashing, no power, needs update, etc,
Laptop Faults
Laptop with noisy fans, spilled liquid, not turning on, battery not holding charge, etc.
Electronic Faults
We have an average repair cost of $300 for repairing generic electronic devices.
2. Bring to Workshop
ENGINEER DIAGNOSE FAULT WHILE YOU WAIT
2. DropOff Location
NO ENGINEERS AT DROPOFF LOCATIONS